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Welcome to AccessLine's Updated Sun Microsystems web site.
July 9, 2007
Important Announcement About your Voicemail Messages and Faxes
It is AccessLine's policy to allow our customers to save voicemail messages and faxes within their account for 60 days before they are automatically deleted. However, as a courtesy to our customers, this policy has not been consistently enforced for the last few years.
As a result of changes to improve the overall performance and efficiency of our network, starting on July 9, 2007 and running through July 30, 2007, AccessLine will begin enforcing the 60-day voicemail and fax storage policy. Depending on where you live (or have AccessLine service), the date on which your voicemail messages and faxes older than 60 days will be removed will vary as shown:
Mid-west - July 9th
Southwest/ Toll Free - July 16th
East Coast- July 23rd
Northwest - July 30th
If you have voicemail messages or faxes over 60 days old you wish to keep, you may download and save them to your computer by logging into your web account and clicking the download button associated with that voicemail message or fax. Additionally, we will be increasing the number of faxes you may receive and store from 64 to 256.
If you have any questions please contact AccessLine Customer Service at 1-877-5-FOR-SUN (877-536-7786).
March 9, 2007
TeleDesk Service Alert - A Day Light Saving Time update is available for TeleDesk's Instant Messaging feature. Click here to learn more.
April 6, 2006
TeleDesk Service Alert - A new security certificate for TeleDesk has been issued. If you are currently experiencing problems with your TeleDesk, download the new certificate (SSLTrustStore) and install by doing the following:
- Windows Users: Place SSLTrustStore in C:\Program Files\AccessLine Communications\TeleDesk
- Unix Users: If not on SoftDist, place SSLTrustStore in the location where TeleDesk was installed, typically /usr/local/AccessLine/TeleDesk
March 18, 2006
Sun has chosen AccessLine as its telecommunications technology provider. AccessLine merges the web, voice, and computer based communication technologies to provide Sun with an innovative set of features, which enable employees to work from anywhere, anytime and on any device. The AccessLine SmartNumber consolidates all of your telecommunications tools (home phone, office phone, cell phone, fax and pager) into one number that you control from any phone or from the Web.
AccessLine enables you to manage your time better, providing you a path to greater professional success. With AccessLine, you can:
- Manage your calls with sophisticated, yet easy to use routing features.
- Utilize one unified message center for all of your voicemail and faxes,
- Use Conference Calling services.
- Call any 5 digit extension or 10 digit phone number from any phone, anywhere,
- Save your voicemail and faxes to your hard drive and/or forward them to anyone via email.
- Manage all your communications right from your Sun desktop or PC system.
For your customers, it provides a single number to remember, and for you it provides a single access point to control all of your communications. Please take some time to review the information within this Web page.
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