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AccessLine Customer Service Resources

Customer Service Hours
Monday - Friday 5:00AM - 7:00PM PST
Saturday - Sunday 7:00AM - 6:00PM PST

To call Customer Service anytime through your AccessLine account:
  • Dial your own AccessLine Number.
  • Touch in your PIN.
  • Touch 00 at anytime while you are logged into your account to reach a Customer Service Representative.
Contacting Customer Service
To contact AccessLine Customer Service through the Web:
  • Log into your AccessLine account.
  • Once you are logged into your account, click on Customer Service on the left side of the page to open a trouble ticket.
To contact AccessLine Customer Service directly:
  • Please call 1-877-5-FOR-SUN (877-536-7786)
To "chat live" with an AccessLine Customer Service Representive:
  • Click here for a LIVE online chat.
Frequently Asked Questions
For a complete FAQ listing, click here.