Save Money with AccessLine SIP Trunking
Whether you have an existing phone system or you are purchasing a new IP PBX, now is the ideal time to switch to SIP Trunking. Gone are the days of expensive copper wiring into your building and sky-high phone bills. SIP Trunking from AccessLine uses your existing broadband Internet connection to provide clear, redundant and inexpensive phone service for your business.
AccessLine SIP Trunking is:
High Quality
With AccessLine, quality starts even BEFORE you order. We ensure your existing data circuit is suitable for VoIP traffic providing you piece of mind and high call quality.
Scalable
Order only the channels you need and add more at any time. AccessLine scales from just four to thousands of channels.
Intelligent
Our self-healing network architecture insures business class up-time and our automatic disaster recovery can automatically re-route your calls in the event of a PBX or Internet outage.
Low Cost
AccessLine SIP Trunking uses your existing broadband Internet connection and data wiring. This allows you to leverage the investment you've already made in equipment and wiring and start saving immediately.
AccessLine SIP Trunking Provides:
- Utilize your existing broadband Internet connection
- Bundled, metered and unlimited calling plans.
- Scale in increments of one line/channel
- Keep your existing phone numbers, phones and phone system
- Inbound/Outbound service
- Toll-free numbers
- Enhanced features such as remote numbers, Automated Attendant and Follow me
- Low cost international calling plans
- Free, US-based customer service
- Nationwide footprint
The Business-Class Features You Deserve
AccessLine SIP Trunking works with new and existing phone systems. Regardless of your phone system being brand new or existing, your Certified Integration Partner will configure your phone system to work with the AccessLine SIP Trunk service. You can keep your existing phone numbers or order new local and toll-free numbers and everything works just like your old phone lines but at a fraction of the cost.
Layer on Additional Features
Once the SIP Trunking service is in place, you may add additional features at anytime. Add features like remote call forwarding, sequential ringing, voicemail, automated attendant, fax mail and much more. All additional features work with your existing phone equipment and add value without the large hardware price tag.
Calling Features
Local Numbers
AccessLine SIP Trunking provides local phone numbers in over 85% of the top 100 Metropolitan Statistical Areas.
Toll-Free
AccessLine SIP Trunking provides dedicated toll-free service.
Domestic Long Distance
Employees can place long distance calls at AccessLine's low rates.
International Long Distance
Employees can place international calls at AccessLine's low rates
Free Inter-Office Calling
Unlimited free calling between offices for multi-site companies.
Remote Market Number
Why spend thousands of dollars establishing a branch office out of state? Purchase a phone number specific to any chosen area, regardless of your current location, and gain a local presence anywhere in the nation for only 50¢ per month!
E-911
SIP Trunking supports E-911 emergency services, which provide your phone number and address to the emergency operator.
Directory Listing
Your business numbers can be listed in local phone white page directories.
Local Number Transfer
Move your existing local numbers to your new SIP Trunking Service.
Toll-Free Number Transfer
Move your existing toll-free numbers to your new SIP Trunking Service.
Personal Management Tools
Users who have been assigned advanced features such as voicemail, webfax or FollowMe numbers may access and manage their features through and easy-to-use website.
Administrator Management Tools
Use AccessLine's Admin Portal to manage many aspects of your service. Log in through your personal, secure website to view your invoice and change billing information, change various fail-over stetting and manage your outbound Caller ID. Admin Portal provides a complete view of your AccessLine SIP Trunking service.
Enhanced Features
Automated Attendant
Auto attendant greets callers and provides menu options for routing callers to the right person, department, or information. Auto attendant also includes dial-by-name and dial-by-extension, and is fully configurable by the service administrator.
WebFax Service
A "virtual" fax service that allows you to receive and manage your faxes via the web, WebFax also gives you the ability to send faxes right from your Windows-based PC. Senders simply dial your WebFax Number from their fax machine and transmit their faxes. Recipients are notified of new faxes via email or any wireless device. Faxes may be viewed, printed, or forwarded to any email address or fax machine, and, from a Windows-based PC, to one or more fax machines, as well as to personal mailboxes.
Toll-Free Conference Calling
Hold a conference call from any location! Host both "Always-On" (reservation-less) and "Scheduled" reserved) conferences.
Follow-Me Number
Follow-Me Numbers include a suite of enhanced capabilities to ensure calls are never missed by routing them to the right phone at the right time.
Virtual Number
Use Virtual Numbers to create additional phone numbers that you can easily forward to other numbers. Using a secure website, change the forwarding in just a few seconds. Virtual Numbers are great for when you need to change the call forwarding on a phone number quickly and easily.
Rate Plans
AccessLine offers several affordable options to ensure your business communication costs stay in line with your business needs.
Choose the rate plan that is right for your business:
SIP Trunking: How it Works
SIP Trunking replaces your existing telephone lines with a VoIP alternative, but allows you to keep using your current phone equipment! You select the number of office locations, number of phone lines and types of phone numbers.
In some situations, SIP Trunking requires a " VoIP Gateway" device to connect to your existing phone system and in other cases, SIP Trunking connects directly to you phone system. Your Certified Installation Technician will determine the best fit for your phone system.
SIP Trunking:
Your IP PBX is connected either to a dedicated Internet data circuit or your local area network. Phone calls come from the public network to the AccessLine network and are then routed to your IP PBX through your Internet data circuit.
SIP Trunking with a VoIP Gateway:
Your IP PBX is connected to a VoIP Gateway that is connected either to a dedicated Internet data circuit or your local area network. Phone calls come from the public network to the AccessLine network and are then routed to your IP PBX through your Internet data circuit.
Your SIP Trunking Service will be configured to accommodate the number of phone lines and phone numbers you have ordered for each office. Additionally, you may select to add enhanced features which you can customize to meet your specific business needs.
What Is SIP Trunking?
SIP Trunking provides business-class phone service including local, long distance, toll-free and international calling at extremely affordable rates. It does this by using an existing broadband connection rather than traditional copper wiring. With SIP Trunking, reliable, high quality phone service and the ability to add many, cloud-based features such as automated attendant and follow-me make it an ideal service for today's business.
Why SIP Trunking?
SIP Trunking Offers Substantial Savings and High Quality
- Radically reduce phone line costs by up to 50%
- No Capital Expense. Maintain your current infrastructure investment.
- Unlimited local and LD calling plans available
- All installation, management, and support is handled by AccessLine and your Certified Integration Partner, creating a complete solution that requires little effort.
SIP Trunking Integrates With Your IP Phone System
- Keep existing telephone numbers and dial plans.
- Local, long distance and toll-free connections exactly matches what you are using today
- Enhances productivity add-on features increase functionality.
- Mobility (find-me/follow-me), conferencing, web based call management, unified messaging (visual voicemail and fax).
Number Types
Unlike traditional phone service which simply provides you with one type of phone number, SIP Trunking offers a variety of phone number types to effectively meet the needs of your business.
Basic
Local or toll-free number
Basic with Voicemail
Local or toll-free number with built-in voicemail for unanswered calls. Ideal if company doesn't have or wants to replace their voicemail.
Follow-Me with Voicemail
Local or toll-free number with call forwarding, call screening, sequential ringing and simultaneous ringing. Ideal for mobile sales, support or executives. Ensures they never miss important calls.
Conferencing
Toll free Reserved and reservationless conferencing number. Low cost conferencing service with the capability or office worker to join "on-net" for even more savings.
Fax
Local or toll-free number for receiving and storing faxes. Used to provide "fax mailboxes" for secure confidential fax receiving.
Automated Attendant
Local or toll-free number for answering and routing inbound calls to the right person, department or information. Ideal for consolidating multiple offices, for specific departments, after hours or for each location.
Virtual Numbers
Use Virtual Numbers to create additional phone numbers that you can easily forward to other numbers. Using a secure website, change the forwarding in just a few seconds. Virtual Numbers are great for when you need to change the call forwarding on a phone number quickly and easily.
Top Notch Support
AccessLine's award winning Customer Service Group supports over 100,000 businesses just like yours, ranging from small, entrepreneurial companies to major enterprises such as IBM and Sun Microsystems.
- We treat every customer with the highest commitment to service and quality.
- Detailed billing information is included in the monthly bill. The call detail provided on the bill lets you see every inbound and outbound call.
- Employees will use a convenient Web-based tool to manage voicemail, faxes, and options for Call Forwarding and Call Screening.
What SIP Trunking Can Do For Your Business
SIP Trunking offers the small to mid-sized business unmatched value and functionality.
Reduce Telecom costs through VoIP
Save over 50% on current communications costs. AccessLine's SIP Trunking allows small to mid-sized businesses to replace expensive local and long distance services at their office locations with a lower cost but high quality VoIP alternative. And, this is achieved without having to purchase new phone systems.
- Save up to 50% on telephone costs for your business
- Free "On Net" calling between offices
- Low cost toll free service
- Increase the life of existing phone systems by adding new functionality such as automated attendants, unified messaging and follow me
Disaster Recovery and Business Continuity
AccessLine's SIP Trunking and Hosted Phone Systems offer a variety of Business Continuity options to protect your business against unforeseen outages and ensure uninterrupted business communications.
Choose the option or options that best meet your business needs:
Hosted Automated Attendant to Front-end an Existing Phone System
AccessLine's Hosted (Cloud-based) Automated Attendant which is hosted in AccessLine's redundant geographically diverse data centers can be used as your main phone number and will transparently pass calls to your phone system 24/7. In the event of an outage or disaster the AccessLine Auto Attendant can be instantly enabled to greet callers with an emergency menu of options and direct calls to cell phones, home phones or alternate office locations. After the outage, it can go back to its passive state until needed again.
Automatic Failover to Mobile Phones
AccessLine's SIP Trunking and Hosted Phone System offer automatic failover to cell phones (or any 10-digit phone number) on a call by call basis. If the AccessLine network cannot deliver a call to the desired endpoint (such as a SIP Phone or IP PBX) for any reason, it will automatically send the call to the pre-determined failover phone number. You may change the failover numbers at any time through AccessLiness Admin Portal.
Automatic Failover to a Hosted Voicemail Box
AccessLine's SIP Trunking and Hosted Phone System offer automatic failover. Failover can be to any 10-digit phone number or an AccessLine Hosted Voicemail Box.
In the event the phone system is down, calls can be automatically directed to a voicemail box that can provide an outbound greeting, take a message and send the message as a WAV file to multiple email addresses. Employees can then access voicemail from any phone or through the WAV file. Calls can be returned from mobile or alternate phones.
Hosted Phone System as a Backup
As a backup to an IP PBX, AccessLine's Hosted Phone System can provide a seamless business continuity option. The Hosted phones can be deployed to employee's homes or an alternate office location and in the event of an outage or disaster, the SIP Trunks will failover to the Hosted Phone System. This way, the phones can be preconfigured and ready to use in the event that employees are unable to access the office for any reason. This option is highly cost-effective compared to deploying a redundant PBX in an alternate office space. Choose to failover through the Hosted Automated Attendant or through automatic failover.
